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With The MultiPro Network you'll have the Best Internet Service around, along with the Best Internet Helpdesk at your side 24 hours a day, 7 days a week.

Residential ISDN Service

Residential ISDN Service is now available for most MultiPro Network Customers.

What is ISDN Service?

ISDN service is much like dial-up service, only faster!  Your regular dial-up service on your phone line uses a single channel analog circuit.  You are limited to 56k connections (actually 53k).  ISDN uses a digital circuit with two channels.  Each channel is capable of 64k, so your total throughput is 128k!  With 128k ISDN you can get speeds up to 5 times faster than dial-up.

Do I need special equipment?

Yes.  You must order an ISDN circuit from your local phone company.  You will also need a terminal adapter (TA).  The TA serves much like a modem on your regular dial-up connection.  The MultiPro Network will lease you a Lucent Pipeline 50 Terminal Adapter, or you may supply your own TA.  Cisco Systems, 3Com, and Lucent are popular manufacturers of TAs.

How does it work?

ISDN service utilizes both channels of the ISDN line.  Each channel connect at up to 64k providing you with a 128k connection for faster downloading and surfing.

How much is it?

The 128k ISDN service is $39.95 per month.  This includes 400 port-hours usage per month.  Each additional port-hour is $1.00.   Unlimited ISDN service is $59.95 per month.

What is a "port-hour?"

ISDN connections can utilize both channels of the ISDN circuit.  Each channel connects to an individual port.  In other words, you can connect with both channels for 200 hours per month.

How can I tell how many hours I have used?

You can visit our customer support section at:

You will need your Registration Number and your customer support password.  From this web site, you can view your account usage.  Please note the totals list your port-hours.

How do I sign up?

Please call one of our contact numbers to make sure ISDN service is available in your area.  If it is available in your area, one of our technicians will advise you on how to proceed.

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